A North Texas city had hundreds of endpoints to manage and growing concern about ransomware. Weaver delivered city virtual desktop infrastructure on Dell hardware with Omnissa Horizon. In addition, 0% financing from Dell Financial Services made the project affordable.

Project Snapshot
0%
Financing for five years through Dell Financial Services
Hundreds
Endpoints now managed centrally instead of one at a time
9
Orders and renewals since 2023, including Dell switching and VCF
2024
The city returned to Weaver for a new Dell PowerStore project
Customer
City government, North Texas
Industry
Local Government
Location
North Texas
Partners
Dell Technologies, Omnissa, Liquidware
Project Type
Virtual desktop infrastructure
Endpoints
Dell OptiPlex 3000 Thin Clients
What We Did
  • Assessed the existing infrastructure and endpoints
  • Installed Dell PowerEdge servers and PowerStore storage
  • Deployed Omnissa Horizon virtual desktops
  • Rolled out Dell OptiPlex 3000 Thin Clients
  • Integrated Liquidware for centralized management
  • Trained the IT team and provided ongoing support

Download the Case Study (PDF)

The challenge: too many endpoints to manage one at a time

This North Texas city provides essential services to its residents, including public safety, utilities and infrastructure. In 2022, city leadership set out to modernize its IT and improve service delivery.

However, aging infrastructure made day-to-day management hard, especially across hundreds of endpoints. Keeping every device current and secure took constant effort from the IT team. At the same time, concern about threats like ransomware kept growing. So the city needed a way to centralize desktops and improve both reliability and device security.

Our approach to city virtual desktop infrastructure

Weaver focused on what the city actually needed: centralized, secure desktops. We recommended city virtual desktop infrastructure with Omnissa Horizon. It runs on Dell infrastructure, with secure, manageable thin clients on staff desks.

Budget mattered as much as technology. For that reason, we brought in a five-year, 0% financing option from Dell Financial Services. That made the full solution fit within the city budget. Then we planned the work in careful steps, starting with a detailed assessment of the existing environment.

What Weaver delivered

  • Dell PowerEdge and PowerStore. We installed new servers and a storage array to host the virtual desktop environment.
  • Omnissa Horizon. We moved desktops into the data center, so staff reach them from any thin client.
  • Dell OptiPlex 3000 Thin Clients. We deployed secure, manageable endpoints for city staff.
  • Liquidware management. Liquidware Digital Workspace Management gives the IT team central control of every desktop.
  • Training and support. We trained the IT team and stayed on with ongoing support after go-live.

Illustrative image for the case study: City Virtual Desktop Infrastructure Simplifies IT and Security (scene 2)

Results: city virtual desktop infrastructure that is simpler to run

Today, the city manages its desktops from one place. As a result, caring for hundreds of endpoints takes far less effort. The city also has stronger defenses against ransomware and other threats.

The turnkey solution gave the IT team the tools to run the environment efficiently. In addition, Dell Financial Services financing kept the project affordable. Most importantly, the city virtual desktop infrastructure supports better service to residents, which was the goal from the start.

A common challenge in local government

City IT teams are often small and responsible for hundreds of devices across many departments. Centralizing desktops cuts the work of keeping each one current and secure. Also, financing can help fit a modernization project into a public budget. City virtual desktop infrastructure built on Omnissa Horizon and Dell hardware is one practical way to get there.

Managing more devices than your team can reach?

Weaver can assess your desktop environment and show whether centralizing it makes sense for your team and budget. Talk with our team, or browse more case studies.

Download the Case Study (PDF)