Hill Country Community Needs Council (HCCNC) needed a nonprofit Microsoft 365 and security upgrade. However, every donated dollar was already going to the people it serves. So Weaver donated the services, software and support to modernize its IT at no cost.

Project Snapshot
$0
Cost to the council. Weaver donated all services, software and support.
100%
Of computers now protected with Bitdefender virus protection
MFA
Turned on to secure staff accounts in Microsoft 365
4,000+
People served each year by staff with more time for their mission
Customer
Hill Country Community Needs Council
Industry
Social services nonprofit
Location
Gillespie County, Texas
Partners
Microsoft, Bitdefender
Programs Supported
28 community programs
Account Executive
Tammy Vollmar
What We Did
  • Assessed the existing IT environment
  • Migrated email to Microsoft 365 with central, secure storage
  • Turned on multi-factor authentication (MFA)
  • Installed Bitdefender virus protection on every computer
  • Repaired a computer that had been written off
  • Trained staff and provided ongoing support

Download the Case Study (PDF)

The challenge: one IT staffer and no central storage

Founded in 1983, HCCNC coordinates 28 programs for families, children and the elderly in Gillespie County. Each year, it serves more than 4,000 people. Local businesses, residents and schools support its work. Law enforcement and the Gillespie County Ministerial Alliance also play a part.

Because the council runs mostly on donations, its funds go to programs first. As a result, its IT had fallen behind. The council first called Weaver for helpdesk support, since its only IT staff member was overwhelmed. During an on-site visit, our team found outdated technology and no central data storage.

Our approach to a nonprofit Microsoft 365 upgrade

Weaver kept the plan practical and matched it to the council’s budget. In fact, we chose to donate all of the services, software and support the project needed.

The plan had four parts. First, we assessed the existing environment. Next, we moved the council to Microsoft 365. Then, we added stronger security on every computer. Finally, we trained staff so they could run the new setup with confidence.

What Weaver delivered

  • Microsoft 365 migration. We moved email to Microsoft 365 and gave the council central, secure data storage.
  • Multi-factor authentication. We turned on MFA to protect staff accounts.
  • Bitdefender virus protection. We installed it on every computer.
  • Hardware put back to work. We repaired a computer that had been written off, so the council could use every resource it had.
  • Training and ongoing support. Staff learned how to maintain the new environment on their own.

Illustrative image for the case study: Nonprofit Microsoft 365 and Security Upgrade for HCCNC (scene 2)

Results: more time for the people they serve

Today, HCCNC has central, secure data storage. In addition, staff can collaborate and communicate more easily. IT now runs smoothly, so time once spent on technology problems goes back to serving clients.

Most importantly, the nonprofit Microsoft 365 and security upgrade cost the council nothing. That kept its donations focused on families in need.

“Our mission is to empower organizations like HCCNC with the right IT solutions to enhance their operations and service delivery. This project is a testament to our commitment to making a positive impact in the community.”

Tammy Vollmar, Account Executive, Weaver Technologies

A common challenge for community nonprofits

Nonprofits put their resources into the people they serve. For that reason, IT often runs on one staff member or a few volunteers. Still, a few basics go a long way toward protecting the mission. A nonprofit Microsoft 365 setup with central storage, MFA and antivirus is a strong start. Microsoft also offers programs for nonprofits that can help stretch a tight budget.

Stretched thin on IT?

Weaver can review your environment and help you find practical, budget-conscious next steps. Talk with our team, or browse more case studies.

Download the Case Study (PDF)